These terms cover your use of the azlar.ai website and, unless a signed proposal or agreement says otherwise, the services we provide. Azlar AI is a trading name of Azlar Entertainment Pty Limited (ABN 32 660 070 977) ("Azlar", "we", "us"). By using this site or engaging us, you agree to these terms.
We design, set up and (on managed plans) operate AI-driven business operators that handle tasks such as lead response, quoting, follow-up, scheduling and admin for your business. The exact scope, deliverables, timeline and price for your engagement are set out in your written proposal. If these terms and your proposal conflict, the proposal wins.
The content on this site is general information, not advice. Figures such as time saved, response times or cost comparisons are illustrative examples and depend on your business, your volume and how the operator is configured. Sample runs shown on this site are labelled as samples. You may not scrape, copy or reuse site content without permission.
Booking a call is free and creates no obligation on either side. Proposals are valid for the period stated on them (30 days if none is stated). Work starts when you accept the proposal in writing and pay any setup fee or deposit it specifies.
Setup fees are payable before setup starts unless the proposal says otherwise. Monthly plan fees are billed in advance and are due within 7 days of invoice. Prices are in Australian dollars. Where an amount is stated as excluding GST, GST is added only if we are registered for GST at the time of invoicing. Late payments may result in the operator being paused until the account is brought current.
Operators are configured so that sensitive actions (for example sending quotes, changing prices, spending money) require your approval unless you explicitly switch that off. You can change approval settings, pause the operator, or ask us to stop it at any time.
You own your business data and your customers' data. We use it only to set up, run and support your operator, as described in our Privacy Policy. On leaving, you can take your data and configuration with you; we will provide an export in a standard format on request and delete our copies after handover, except for records we must keep by law.
Operators rely on third-party services (AI model providers, email, calendar, messaging, hosting). We do not control those services and are not responsible for their outages, changes or pricing. AI systems can make mistakes. We build in checks and approvals to catch them, but you should review outputs that matter to your business, and you remain responsible for communications sent in your name.
Monthly plans can be cancelled with 30 days' written notice. Setup fees are non-refundable once setup work has begun. If we cancel for reasons other than your breach or non-payment, we will refund any prepaid period you have not received.
We keep ownership of our own tools, templates, prompts, code and know-how used to build operators. You get a licence to use the operator we build for you for as long as your engagement runs, and (on setup-only plans) the configuration delivered to you is yours to keep and run. Your brand, content and data remain yours.
Each side keeps the other's confidential information (pricing, processes, customer data, our methods) confidential and uses it only for the engagement.
Nothing in these terms excludes rights you have under the Australian Consumer Law. Beyond those rights, our total liability for any claim arising from the services is limited to the fees you paid us in the 3 months before the claim, and we are not liable for indirect or consequential loss such as lost profit or lost business, to the extent the law allows.
These terms are governed by the laws of the Australian Capital Territory. If part of these terms is unenforceable, the rest still applies. We may update these terms; the date at the top shows the current version and continued use after a change means you accept it.
Azlar Entertainment Pty Limited (trading as Azlar AI)
ABN 32 660 070 977
Email: [email protected]